Terms and Conditions

By purchasing from Titanovo and using our product, you are agreeing to the terms listed below.

Medical Information

At this time we are in no way, shape, or form providing medical advice. The information we provide with our Telomere Testing Kit is for research, educational, and informational use only.

To the fullest extent permissible by law, Titanovo Inc. holds no liability and assumes no risk for any health-related decisions clients may choose to make in reference to the data provided.

Not for use in New York State

You agree that you are not to use Titanovo’s telomere length test in New York State. Currently, New York places limits on direct-to-consumer genetic testing, and thus you agree that the test is being used outside of New York State.

Privacy 

By using Titanovo.com, you agree that your anonymized survey and results information may be used at Titanovo’s discretion. Titanovo agrees to never share information in a way which links a users personal information (name, address) with the information gathered by survey or telomere length testing.

By using Titanovo.com, you further agree that your contact information may be used to send you information about new products, deals, and news at Titanovo. You may permanently opt-out of such alerts at any time.

Return and Refund Policy

Titanovo will accept an unopened, unprocessed telomere testing kit shipped back to its facilities for a full refund, less shipping and handling, if shipped back within 30 days of receipt. If your package is opened and used to any degree, but you choose not to proceed with telomere length testing, Titanovo will offer a partial (50%) discount within 30 days of receipt.

If your product is defective upon arrival, we will replaced the damaged portion of the kit at no additional cost. Claims of defective merchandise must be placed within 30 days of receipt.