Managed IT services
Managed IT Services
Proactive endpoint management, 24/7 monitoring, automated patching, and helpdesk support for your entire environment, from corporate offices to remote field sites.
What's included
Everything that comes with it.
Proactive endpoint management, 24/7 monitoring, automated patching, and helpdesk support. We manage your entire IT environment so your team can focus on their actual job.
- 24/7 monitoring & alerting
- Patch management
- Helpdesk support
- Quarterly business reviews
24/7 Monitoring & Alerting
Real-time monitoring of every endpoint, server, and network device. Automated alerts for disk space, CPU, memory, backup failures, and security events.
Patch Management
Automated OS and third-party application patching with testing windows and rollback capability. No more unpatched machines.
Helpdesk Support
Responsive support for your team via phone, email, and ticket. P1 emergencies get a 30-minute response SLA. We resolve, not just acknowledge.
Endpoint Management
Full lifecycle management from provisioning through decommission. Autopilot deployment, configuration management, and asset tracking.
Backup & Recovery
Veeam email backup and endpoint backup. Tested restores, retention policies, and disaster recovery planning.
Quarterly Business Reviews
Scheduled reviews of your IT health, security posture, upcoming needs, and strategic recommendations. Not a checkbox, a real conversation.
How we do it
The platforms and tools behind the service.
- NinjaOne for RMM (remote monitoring and management)
- SentinelOne for endpoint detection and response
- Veeam for email and endpoint backup
- Microsoft Intune for endpoint configuration management
- Confluence for documentation and knowledge base
Who it's for
Companies with 20-200 endpoints who need a reliable IT partner, not a break-fix shop. Especially Oil & Gas companies with distributed workforces across multiple locations.
Talk to an engineerClient stories
Clients who rely on it.
What the teams we support say about working with us.
Warren Resources
“Titan has completely changed the way we approach IT. They took the time to understand our business, our infrastructure, and the operational systems we depend on rather than coming in with a one size fits all solution. They’ve helped us modernize our environment, move critical resources to the cloud, strengthen our security, and improve how our employees access the systems they need.
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What stands out most is the level of ownership they take. When something needs to be fixed, upgraded, or planned for the future, we know it’s going to be handled correctly. We don’t have to constantly follow up or wonder where something stands. Titan has become a trusted part of our operation, and having that confidence in our technology is extremely valuable to us.”
Team Operating
“Before working with Titan, technology was something we had to spend far too much time thinking about. Today, most of it simply works.
They’ve helped us make major improvements across our business, including our network, cloud infrastructure, file storage, security, remote access, and day to day employee support. More importantly, they understand that our employees need to be able to work without IT becoming an obstacle.
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The Titan team is responsive, easy to work with, and willing to take the time to actually solve a problem instead of applying a temporary fix. Whether it’s a major infrastructure project or an employee who just needs help getting something working, we know we can call them and get it taken care of. That reliability is exactly what we wanted from an IT partner.”
Ready to get started?
Book a free discovery call. We'll assess your environment and show you exactly how we'd handle it. No obligation.